See ICIT Getting Started with Respondus LockDown Browser (Students)
https://uww.service-now.com/kb?id=kb_article_view&sysparm_article=KB0010696
After installing Respondus, be sure that you ***close all browser windows***
-- If using the desktop version, open the Respondus browser, then navigate to the exam.
-- If using Chrome extension, open Chrome and navigate to the exam. Respondus should launch automatically.
If you have problems downloading, installing, or taking a quiz with Respondus LockDown Browser, contact Canvas Support. https://uww.edu/canvas
